Privacy Policy

Your privacy is important to Nura OÜ. We will adhere to all applicable laws and regulations regarding any personal data we may collect when you visit our website drkalle.ee. By using our website, you consent to our collection and use of your data in accordance with this privacy policy.

This privacy policy explains what data we collect, how we use it and what your rights are in regard to the protection of your data. The policy applies only to our website and its visitors and does not apply to data collected through other channels.

Your data controller is Nura OÜ

Company Reg. No.: 12780061

E-mail: info@drkalle.ee

Telephone number: +372 505 8763

We collect and process information in compliance with the General Data Protection Regulation (GDPR) of the European Union, which entered into force on 25 May 2018.

 

Data collection and use

What data we collect

The data collected includes both the information you knowingly and actively provide when using our services or participating in our campaigns as well as any information your devices transmit when accessing our products and services.

The data we collect includes the information you have knowingly provided when using our services or campaigns and the information your devices automatically transmit.

Your personal data may be collected in the following cases:

  • When you contact us by phone, email or online chat
  • When you browse drkalle.ee
  • When you comment, like or share a post on our social media account
  • When you subscribe to our newsletter
  • When you comment on posts on our website

Personal data

We only request your personal data when it is necessary for providing a service. By contacting us or visiting our website, it is possible that you provide the following information:

  • Name and surname
  • Personal identification number
  • E-mail address
  • Postal address, country, county, city
  • Telephone number
  • Our conversation history
  • Information about your web browser and IP address

Log files

Our website, drkalle.ee, stores log files about its visitors. The information collected may include:

  • Type of device used
  • Internet Protocol (IP) address
  • Browser type
  • Internet Service Provider (ISP)
  • Date and time of your visit to our website
  • Entry and exit page, number of clicks made on the website

The information in the log files is used for analysing trends, administering the website, monitoring visitor activities and collecting demographic information. This information is not intended for, nor does it allow, individual identification.

Cookies

Like most websites, drkalle.ee uses cookies. A cookie is essentially a text file that is stored on the user’s device when they visit a website. Cookies are used to set and save preferences, regional settings, service use options, etc.

If you wish, you can disable cookies in your browser settings, but this may affect the functionality of the services we provide.

Cookies are divided into persistent and session cookies. Persistent cookies remain on your PC or mobile device even after you close your browser or computer. Session cookies are deleted immediately after you close the browser.

Cookies are categorised based on their purpose:

Essential cookies. The purpose of session cookies is to provide you with services available through the website. These cookies help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services you have asked for cannot be provided.

Notice acceptance cookies. These cookies identify whether users have accepted the use of cookies on the website.

Functionality cookies. These cookies allow us to remember the choices you make when you use the website, such
as remembering your login details or language preference. The purpose of these cookies is to
provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the website.

How we use data

We may use the information collected for a variety of purposes, including:

  • Maintaining, managing, developing, personalising and expanding our website
  • Collecting statistics so that we can provide better services and/or promotions and understand and analyse visitor behaviour on our website
  • Identifying you by telephone, text message or email
  • Sending you information and requesting feedback on our services
  • Preventing fraud and protecting our website
  • Enabling communication with you via our social media accounts
  • Enabling access to chat history to speed up the provision of relevant advice
  • Improving the quality of our service and providing more effective browsing solutions
  • Developing new products and services or improving their functionality
  • Simplifying and speeding up communication when you contact us
  • Other purposes, such as data and trend analysis and evaluating the effectiveness of our advertising campaigns.

The cases in which we may share your data:

  • We may share or transfer your personal data in connection with a change in company ownership, merger, sale of assets, financing or acquisition. You will be notified about the transfer of your personal data and when it becomes subject to the provisions of another privacy policy.
    We may share your data with our partner companies, requiring them to comply with this privacy policy. Partner companies include our parent companies, subsidiaries, joint venture partners or any companies we own.
  • We may share your data with our business partners to offer you certain products, services or promotions.
  • We may disclose your personal data for any other purpose with your consent.
  • We are obliged to disclose your personal data if required by law. We may also disclose your data in good faith to comply with a legal obligation, to protect our rights or property, to prevent or detect potential law violations related to our services, and to ensure user safety.

Retention of your personal data

The company will retain your personal data only for as long as necessary for the purposes set out in this privacy policy. We will retain and use your personal information to the extent required to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), to resolve disputes and to enforce our legal contracts and regulations.

The company also retains log files for the purposes of internal analysis. Log files are usually retained for a shorter period of time, except in cases where the data is used to enhance security or improve the functionality of our services or if we are required to retain this data by law.

 

Your data protection rights

You always have the right to not disclose your personal data, knowing that it may affect your experience on our website. We will not treat you less favourably if you choose to not disclose your personal data. By providing us with your personal data, you acknowledge that we collect, retain, use and disclose it in accordance with this privacy policy. You have the right to request details on the data we collect about you.

When we receive personal data about you from a third party, we will protect it in accordance with this privacy policy and the law of the Republic of Estonia. If you share third party data yourself, you confirm that you have the right and authorisation to do so.

Even if you have previously consented to disclosing your personal data for marketing purposes, you retain the right to change your mind at any time. You always have the right to opt out of communication with us and request that we remove your data from our databases. Occasionally, we may also request information to verify your identity. If you believe that the data we have collected about you is inaccurate, outdated, incomplete, irrelevant or misleading, please contact us by email: info@drkalle.ee or telephone: +372 505 8763. We will do everything in our power to correct inaccurate, inaccurate, misleading or outdated information.

If you believe that we have violated the applicable data protection laws and wish to file a complaint, please contact us using the contact details found in this document and provide us with all relevant details related to the violation. We will investigate your complaint promptly and respond to you in writing, stating the results of our investigation and the steps we are taking to address your complaint. You also have the right to contact a regulatory or data protection authority.

 

GDPR data protection rights

We want to ensure that you are fully aware of all your data protection rights. Each user of the site is entitled to the following terms and conditions:

  • The right of access – you have the right to request copies of your personal data.
  • The right to rectification – you have the right to request the rectification of any data that you believe to be inaccurate. You also have the right to request the completion of any data that you believe to be incomplete.
  • The right to erasure – under certain conditions, you have the right to request the erasure of your personal data.
  • The right to restrict processing – under certain conditions, you have the right to request restriction of the processing of your personal data.
  • The right to object to the use of your personal data – under certain conditions, you have the right to object to the use of your personal data.
  • The right to data portability – under certain conditions, you have the right to request the transfer of the data collected to a third party or directly to you.

 

Security of your data

The security of your personal information is important to us, but please note that no method of information transmission over the internet or method of electronic storage is 100% secure. While we strive to do everything in our power to protect your data, we cannot guarantee its complete security.

Nura OÜ will take all reasonably necessary measures to ensure that your data is processed securely and in accordance with this privacy policy and the law in effect in the Republic of Estonia. Your data will not be transferred to any organisation or country unless there is a valid reason and the security of your data is guaranteed.

 

Links to other websites

Our website may contain links to other websites not owned by us. When you click on a third party link, you will be redirected to the third party website. We strongly recommend that you read the privacy policy of each site you visit.

We have no control over third party websites and assume no responsibility for their content, privacy policy, services or other aspects.

 

Updates to the privacy policy

We reserve the right to update this privacy policy document as necessary. Upon updating the privacy policy, we will revise the last updated date at the bottom of the document. If you continue to visit and use our website after we have updated our privacy policy, we will consider it as your implied consent to the changes.

Last updated 23/09/2024